Introduction
In this section, we will look at how the immigration system is structured, identify the main organisations and describe what they do.
The diagram on this page shows how they are connected. We will look at each of these in more detail.
How the different bodies interact
Independent Chief Inspector of Borders and Immigration
Independent Inspector: Monitors the immigration system and presents reports to the Home Office
Home Office: Sets policy on immigration, writes the legislation and guidance, makes decisions on immigration applications made in the UK and abroad and enforces compliance with immigration law
Parliamentary and Health Service Ombudsman
Ombudsman: Deals with complaints from the public made about poor service provided by the Home Office
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Tribunals and courts: Issue judgments on appeals against immigration decisions
Office of the Immigration Services Commissioner
OISC: Regulates the work of immigration advisers and deals with complaints from the public about them]
